Returns & Exchanges

At re:gn, we want you to be completely satisfied with your sustainable purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a unique Return Authorization code.

• 2.
  Prepare Your Package

  Securely pack the items in their original, plastic-free packaging, ensuring all tags and labels are intact to qualify for a refund.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.